ClientCircle blog

Responding to Google Reviews is good for SEO and good for client relationships. But sometimes it can be tricky figuring out exactly what to say, especially if you’re replying to a negative review. But we’ve got you covered.

Since day one, we’ve focused on humanizing communication. We don’t just make tools that deliver the right messages, we build things that work well together to improve relationships. Through years of experience and experimentation, we know what to say, who to say it to and when to say it.

Here’s what you need to know about text messaging for insurance agents and how it works best when combined with handwritten cards, emails and a strong web presence.

It’s a marathon, not a sprint. A sustainable and paced strategy of collecting Google Reviews will serve you better than getting too many too fast.

Seventy-two percent of unhappy clients point to poor communication (or a complete lack of it) as the reason they’re upset with their insurance agent. *Nevertheless, there’s this myth that won’t die: if you send clients too many touchpoints (emails, texts, etc.), they’re going to cancel. This just isn’t the case.